High Tech Pet, Inc - Don’t buy anything from them!!!!!!!

Company: High Tech Pet Inc
Address : 2476 Palma Drive, Ventura, CA 93003, United States

Do not buy any thing from this company! They are ripping off!!! I have bought an electronic door for my pet from this company. And soon after my husband fixed it, we heard a bang from that petty thing. So we checked it and find a part of it broken. I contacted them via phone but got response that they work only through emails, so I mailed them writing about the broken part of the door. For three weeks I did not have any response. Initially they were not ready to replace, but then I was sent a part to be fitted in the electronic which they expected to fix it by ourselves.
After some days it stopped working so I called them. It stopped working within the warranty peiod so it was their duty to fix it. They will hang up on me whenever I called them. That stupid receptionist kept me on hold and put me to some other persons ext. where I have to left my message. The company owner Nick Bonge will not speak to you unless you tell your name so he can decided to speak or to not. I sent the door back to them plus I had to pay $60 for shipping and $75 for refurbishing fee. They sent me the door back and guess what!! Without repairing it and an electrical tape was stuck in side it!!!!
I am really pissed off with all their run around strategy. They keep you on hold and on and on and on! But never help you! DON�T BUY ANY THING FROM THEM!


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