I want my refund or my next step will be the BBB.
Company: Lumber Liquidators
Address : 3000 John Deere Rd,, Toano, VA 23168, United States
I had purchased Bamboo flooring from Lumber Liquidators. I felt disappointed with the material I received from them. I had purchased eight boxes of Bamboo flooring, which are awesome, great. My workman finished with six boxes and my home was looking great. I was very happy. Real story starts when he opened last two boxes whose color was too light and also I noticed that lot number was different too, it was SF-Y1. I contacted Lumber Liquidators and found that many people were facing the same problem. Dealer could not even match the lot number with available stock, so I was left with no option but continued with existing tiles. It gave my home messy look after flooring was done. Never received any back call or email I send then hundred times. Their customer service is hopeless.
I am upset with Lumber Liquidators because I didn�t bought flooring on sale, I paid $2.90/sqft. I want my refund or my next step will be to BBB.
Click here to view the corresponding Scam Report.
posted by ScamClub.com @ 11:53 PM
2 comments
2 Comments:
We too bought flooring from the Richmond VA store - we were told that the Maple hardwood would be a great hard product. But in reality it is not - you can drop anything on the floor and it will leave an indentation. We bought enough wood to do our 1800 sq ft house. When we called to ask if this Durawood Maple was indeed maple they said it is maple but not the hard type. What a scam. Of course they offered no resolution for the thousands of dollars we paid. I would like something done or some type of assistance.
I think I almost bought this Durawood floor. I saw it in the long island store and was told it is hard maple. when I showed a sample to my contractor, he said it was "chinese maple" which is very soft. when I stated this to the sales rep in the store (David), he tried to sell me bellawood maple which was $2.00 more!!! I had to listen to my contractor and bought Lauzon maple from a store in nj and we have no complaints.
Post a Comment
<< Home