Wizard of Claws is a total rip-off!!!!!!!

Company: Wizard of Claws
Address : 9113 Taft Street, Pembroke Pines, FL 33024, United States

In early August 2006, my sister purchased a puppy from Wizard of Claws. She paid approximately $450 for this puppy and $250 for the shipping. She purchased what she thought was an 8 week old Japanese Chin puppy. About a week later, on Saturday August 13, she received her puppy at the San Diego Airport. Immediately the puppy was lethargic. We contacted Wizard of Claws and spoke to someone there who attributed it to jet lag. This was on a Monday since they were closed on the weekend. The puppy continued to be lethargic and have no energy. It was also having trouble breathing. On August 19, my other sister rushed the puppy to the emergency vet after he started running into the walls and collapsing. The vet informed us that not only was this puppy not 8 weeks old she states he was approx 4-5 months old he also had Pneumonia causing the collapse of his lungs. The bills for the numerous surgeries he needed were well into the thousands of dollars and the chances of his survival were very slim. My sister contacted Wizard of Claws again and even though it states on their website that they guarantee the health of their puppies they stated that they would not pay any of the bills since my sister had already had him for 6 days. They blamed his condition on her care for him. At this point my sister, under recommendation from the vet Dr Carriar, authorized to put the puppy to sleep. My sister was so distraught that I contacted Wizard of Claws numerous times after this incident and spoke to Gilda Anderson who stated to me that: they did not send us the wrong dog. We have pictures of the dog on their website that they were supposed to send us and the markings were completely different form the dog we received and They did not send us a sick dog but the dog was sick the day we picked him up
They would not replace the dog or reimburse us for the dog, shipping or vet bills because we "killed" the puppy. I am not kidding. She stated numerous that we "killed" the puppy without letting "her vet" look at it, so it must be our fault. In spite of accepting their mistake they were blaming us. It�s a total rip-off.



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