Disappointed customer of Sotto Sotto!

Company: Sotto Sotto
Address : 313 N. Highland Ave., Atlanta, GA 30307, United States

August 28 was my father's birthdays. My sister and I decided to give him surprise treat and take him to Sotto Sotto, restaurant in our area. I had heard many good things and dishes that are available in this restaurant. I was fancied by the grilled fish, my friend told me of.
When we arrive their, the restaurant was crowded and hence had wait for 15-20 minutes. After that our waiting was over and got a table near the entrance only. I ordered the expensive grilled fish my friend had told and my father and my sister ordered their menu. I was horrid when the waiter bang glasses on our table. But we overlooked it. Serving was too slow and we hardly could see waiters serving. Hmm.so when my order came to my amaze the fish seems to be the left over of other patron. So I called him again and demanded for full fish. He gave me filleted full fish after asking him for two times. After we finished our dinner he picks up the dish of my sister and put the bones of chicken to my plate. At this I got angry and ask him what he doing. He simply said, �You don't mind if I put it in my plate'. He thought we were related and I should not mind her germs!
My credited card was charged for extra 20% gratuity!!! I paid it at that time as didn't want to spoil my dad's evening, but I contacted the manager to complaint regarding the fish, horrid service, and gratuity. He was too rude but thank god he at least he offered refund from the gratuity I paid. To date I never received my refund nor apology letter from Sotto Sotto. Disappointed customer of Sotto Sotto!

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