I have suffered a lot due to Car Stereo's mistake

Company: Car Stereo City
Address : 17825 SW Tualatin Valley Hwy, Beaverton, Oregon 97006, United States

In September, 2006 I purchased stereo equipment, alarm and back up camera for my truck. I purchased a Hornet 564T alarm. The installer installed an alarm that has less features and is less than what I paid for the 564T. When I brought the truck to the shop to have them program the alarm for me they told me that I don't have a 564T and they gave me the wrong box for the alarm I bought. After I showed them the receipt stating I purchased the 564T they offered to put the correct alarm in my truck for a fee of $100.I also purchased a brand new Pioneer Z1 head unit and a back up camera to replace my old camera that somebody cut the wiring on. Instead of replacing the old camera with the new one I purchased, they rewired my old one which fried my head unit. They did replace the head unit for free but still installed the old camera instead of the one I bought. I have had my truck in the shop 3 times with the promise that they will have my equipment installed the way I requested and it's still not done right. My stereo has Voice Command and they did not hook up the microphone. I have yet to walk out of this shop with everything I requested done. Even worse than that every time I leave the shop something else is wrong. I have attempted to resolve this directly with the Regional Manager at Car Stereo City and each time he tells me I need to pay for his guys to fix their mistakes. And I am half tempted to stand outside their shop with a sign that tells everybody how they run their business. They are not suppose to charge me to rectify their mistake why I should pay for their mistake they should do this free of cost. Actually they have to apologize for their mistake and compensate me as I have suffered a lot due to their mistake.

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