I paid for shoes and returned it. I did not get a new pair or a refund. Shoe parlor is a scam

Company: Shoe Parlor
Address : 851 7th Ave, New York, NY 10019, United States

I purchase shoes from Aerosoles, I find shoes comfortable and also reliable here. The other day I came across Shoe parlor, sounds good, I ordered a pair of Frye boots from internet. I though it will be better if I will personally call and confirm my order. So I did. A lady picks up my call; I ask told her my size and color which I want. She asks to hold for a minute and got a pair in hand. She describes the shoe I find it was not what it was advertised on internet. So I told her. In return I was told that my boots will be arriving next day. I then receive two emails from then, on for confirmation of my order and other about the shipping information.
Next day at around 10.30 am I got the parcel in which my shoes were there. I was eager to put them on my feet so I opened the box. It was not the color I ordered for and was tight to my feet. I put them on and walk on my carpet I let them on feet for about an hour. Next my husband took me to the restaurant when I noticed that there was a big cut at the edge and hill of other shoe was loose glue was clearly seen. I quickly returned them to shoe parlor writing a note. After one week I received shoe parcel. I didn't open it but call shoe parlor. The lady said it was damaged and that is the reason they sent it back, counter replied it was only the reason I returned them. Then she handles the phone the supervisor. He told me that they never sell defective shoe and he himself inspected. The next moment he said it was directly sent by Frye. Now this was contradicting. I dispute on this point he was not able to answer so he called manager.
I found manager of same category as too repeated the same story and denied to take shoes back. I learned a good lesson. I will not shop again from them. They send defective goods and not ready to possession of defective goods. They have no inspection policy or guarantee! I paid $250 for that pair and didn't get refund on demanding.

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