I am so disturbed that I am not able to understand what should I do?

Company: Kensington Group
Address : 1357 Broadway Suite 260, New York, NY 10018, United States

I and my husband had decided upon to adopt a child as I was not able to carry and even after many treatments it didn't work.
Now I was fad up of all the treatments and decided to go for an adoption. I had gotten a green card from this company in march and I called because I was going to use them to pay some bills to me and my husband was trying to adopt a child so we were looking to get some grants to help pay for the fees. Anyway when I called them I talked to them and I went through the process I finished that and 2-3 mins later I called them back to cancel and they told me that they couldn't do anything to cancel it because it had already been processed and said that I need to send it back when I get it. I got the package in may and I sent it back the same say they got the mail back but I am still waiting on my refund they told me they were giving me my money back in July and I am still waiting I got proof that I didn't get the money through my bank and all the company can tell me is call back next week the CCR company is suppose to be the refund company and they act like they don't know anything at all about the company's number nothing I am going to sue this company both of them Kensington and C.C.R company if there is some. I am so disturbed that I am not able to understand what should I do?

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