I will never make the mistake of doing any kind of business with Ethan Allen!

Company: Ethan Allen Home Interiors
Address : 7740 W Layton Ave, Milwaukee, WI 53220, United States

Hi, when I moved to my new house I had bought a carpet from Ethan Allen in Milwaukee, WI. The carpet that I purchased was
that of a top quality. They came and installed in my living room and in the other rooms except the kitchen of course. It stayed well for almost a year. I was really happy with the carpet and the tallation. Then just before it could complete a year it all started buckling up. I called them up immediately to complain about the carpets. They told me they could do nothing. I had to call the installers. They had guaranteed their installation for 2 years and not even a year had completed.
I called the installers and they came on time and they stretched the carpet for free, only because it was under warranty period. After a year the carpet started giving problem again. It started buckling again. It was out of warranty now. So I thought it was ok if I called another dealer now coz calling them again made no difference. So the other dealer that came said that the carpet shouldn't be buckling up like that and that they have given me a defective piece.
I then called Ethan Allen as the other dealer told me to, to tell them they might have sent me a defective carpet. I told them that the carpet was still under warranty as the warranty period was five years. They told me that they will do nothing because the carpet was stretched.
I had called the installers and asked them to fix it how ever they could just because Ethan Allen had told me to. That is what they told me then now they are telling that I should have called an inspector and got it checked. They are not ready to help me. I will never make the mistake of doing any kind of business with Ethan Allen.

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