Wednesday, January 31, 2007

I will try my best to get it back...

Company: CheapoAir.com
Address : CHEAPO AIR, 213 West 35th Street, Suite 1201, New York, NY 10001, United States

URL: WWW.CheapoAir.com

It was during the time of Christmas I decided to take my family out station, as I was along time I had not spared time for them and therefore made all the reservation before to avoid and discomfort, as it was vacation time it would be all packed and therefore booked the air tickets through internet from cheapo air. I purchased 5 tickets round trip to Mexico City for Christmas. We called Aztecan Airlines December 15, 2006 to check on our flight and found out that Aztecan had canceled all flights out of the USA. But why/ I don't know nor do I understand that why were we not informed about the cancellation I only learnt that it was cancelled when I reached the airport to board the flight, it was awful, with a lot of difficulty I had spared some time for the family and these and let me down, I was very upset and so I called Cheapo Air.com several times but no one answered and so I left massages even after this I did not get any call and therefore emailed them but see they never answered, it did not help me in getting nay results. They never had the courtesy to let us know and there customer service is an absolute joke. After all I had paid for the tickets and I had to get back my money. My vacation was all spoiled but why should I let my money go. Do not use this company to book your flights as you will be left high and dry.
I feel that I am going to lose $2,800 for tickets that can not be used. But I am trying my best and hope to get it back.


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