Refund Policy Fraud

Company: Justmyshopping.com
Address : 2168 3rd. Ave., New York, NY 10035, United States
URL: http://www.justmyshopping.com

On 1/6/07, I placed an order at Just My Shopping
for 1 Retro Chrome Black Bar Table and a Pair Of Chrome Plated Bar Chairs, shipping was free. On 1/8/07, I realized that I had made a mistake and could not use the items and called the company. I could not reach anyone to speak to or an answering service, so I emailed the company that I wanted to cancel the order. On 1/9/07, I called the company again and explained that I could not use the items and cancel the order. I spoke with Elligant Casa and was told the item had not shipped yet and I could cancel. He also said there would be a 34. restocking fee and they would have to charge me shipping for the item for the trouble of canceling the order. I told him I did not agree with paying shipping for an item that was still at their facility and shipping was free to order the item. He told me it was a lot of trouble to retrieve the items. Isn't that what the restocking fee is for. I had no choice but to still cancel the order, because I could not use it. He said I would receive the refund in a couple days. A refund was issued 1/19, 10 days later for only $119.82, not 229.98 that I had paid or even 229.98 minus 34. for restocking. Almost 100. was kept by this company for their fraudulent excuse of shipping charge and I am disputing that I should not be charged a shipping fee for this order that never shipped from their company. I want my complete total refunded for 229.98. This company is scamming me by these extra charges and they have the merchandise. I have emailed the company many more times but received no reply. It is even stated in their return policy, if item is retrieved before it ships and able to be returned to stock then only the restock fee is charged. Please help me.

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