Those who like this product have just purchased it wait for some more time and you will get to know how "good" it really is...

Company: Sharper�Image
Address : 350�the�Embarcadero, 6th�Floor, San�Francisco, CA 94105, United States

I was given an Ionic Breeze as a gift in Dec. 2001. It lasted less than six months before starting to buzz and crackle--even after just cleaning it! I brought it back to the Sharper Image and they replaced it--no problems. The replacement unit lasted another six months ago before it was back to the Sharper Image. This happened a number of times before I got a unit that lasted two whole years! Then it started buzzing and crackling and no frequency or thoroughness of cleaning helped. I brought it back to the Sharper Image since the warranty on the unit indicated it was a full five year warranty as of 4/04.
This time I'm told they've changed their replacement policy so that they only will replace the unit for the length of time of the warranty on the original unit--which unfortunately for me was 3 years when the original unit was purchased. Of course, when the original unit was purchased, their new replacement policy wasn't in effect--so why is the three years applicable, but not the original policy at time of purchase? I was told I could purchase a new unit--with only a one year warranty as they apparently not stupid enough to stand behind these defective products longer than that. The new units, I was told, have been redesigned and don't have the problems that old ones did. Um, like you have such an awesome track record with quality?
For those of you defending this shoddy piece of equipment, I notice most of you have only been using the product for two
months. It worked fine for me too the first couple of months. Write a review in six months. Or a year. Watch as your beloved
Ionic Breeze crackles and pops unabated with daily cleanings--right after your warranty expires. Then tell us all how much you love this product and the rest of us must not be caring.

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