We live in a joint family and we children always fought to watch different channel at the same time, and usually turn up fighting badly, and ultimately the elders turned the T.V off and then no one to see any thing, to avoid all this my dear grand father said that it would be better if we could purchase another T.V, this was the idea which all the members agreed and decided to put it in actions as fast as possible, my grand father accompanied my uncle to buy the T.V, they opted for Aiwa brand and the T.V was brought home on the every same day and displayed in the living room, as it was anew T.V all wanted to watch no matter whether it was interesting them or no. The match was about to start and my grand father who tried changing the channel with the remote could not change on constantly pressing the button the channel didn’t change not even the sound, it was that the remote was not working, we tried changing the battery but all in vain, my uncle took the remote and said that it was not functioning and should be replaced, the dealer as if knew we would be back spoke so rudely to my uncle that some one must have dropped it hard, but it was not actually trying explaining him the dealer did not change the remote it was a defected piece, so my uncle complained in the consumers cell and simultaneously went in the local market to repair, it was found that one of the sensors was missing and nothing could be done ,so he asked the local dealer to arrange for one ,such a good will company was selling defected products for which action was a must, now lets see what consumer service could do .But be aware of checking the remote along with the T.V which we usually avoid.
Carl
Fairfield
CT,United States