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Report ID:  #3671 Submitted:  2007-04-19 19:52:45 Modified:  2007-05-02 09:57:48  
Computer Repair Scam
Company: 
Leslies Friendly Computer Service  
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Address:  555 Unknown, Murrieta, CA 92563, United States
 


We made the mistake of calling "Leslie's Friendly Computer Repair" out of the Pennysaver to block unwanted internet sites on our office network. Leslie arrived at 1pm to work on our request. By 1:30 she had managed to crash our network, numerous computers. She indicated after another 1/2 hour or so that she had no idea what she had done. She also crashed our phone system. She left and came back a couple hours later with her seemingly insane husband Edward. He ranted and raved around our office while we were trying to do business and claimed to be a computer expert also. He and Leslie have ZERO expertise in computers. One of my employees was eventually able to get the system going again. After all was done, I still didn't have any blocks on the websites (original service request). Even though they did NOTHING except create havoc, I paid them for the service call, $45, I have the cancelled check to prove it. They screamed and yelled in our office in front of customers and employees demanding the money even though they didn't fix the problem. DO NOT HIRE THEM TO WORK ON YOUR COMPUTERS!
Brandon
Temecula
CA,

     
    CONSUMER Comment
Submitted: 2007-04-26 23:43:38
This report was in retaliation for the original posting on Great Western Mortgage Company
     
 


Great Western Mortgage company has filed a false report in retaliation on the truth being told. First of all no husband named edward. There company uses vonage and the son had crashed the vonage system after him spending several hours on the phone with vonage it had to do with other equipment connected from his house. The blocking of websites according to dlink on the phone could not be done on that particular routher. There systems were full of viruses and they used a jerry rigged switch which had very minimum connections and wires hanging loosely out. The son had a falling out with his previous comptuer guy and who knows who else, any tech would know this these people are stupid they didn't pay anything near what they owed. The owner was the one running around like a crazy person using profanity. They charge 13% and up on their loans and they were mad because there guys couldn't make cold calls at night because there vonage was down. It was myself and a witness not related to the company who got them back up and running while there employees sat around a desk and bullshittted around. I brought a witness to take pictures of the jerry rigged switch and other equipment. If it wasn't for me they would not of been up and running. They are very ungratefull
edward
murrieta
ca,United States

 
     
    EMPLOYER
Submitted: 2007-04-28 15:14:56
False Report
     
 


Edward needs to get on with his life. Great Western Mortgage Solutions paid "Leslies Friendly Computer Repair" for their services, I have a cancelled check to prove it, with Leslie DeSmith's signature and fingerprint on it. I paid them for one hour of labor even though they never fixed the original problem. Edward is uneducated, his spelling is atrocious, (the big word means bad Ed). He misspelled "their" as in "their guys" twice, he doesn't know the difference between "their" and "there"! He wants people to think he was harmed, he has NO COMPUTER KNOWLEDGE! I made the mistake of responding to a "Pennysaver" ad. I will never do that again. He claims 20 years experience, but he was COMPLETELY stumped by a simple computer network. I refuse to pay him for ranting and raving around my office for several hours after he crashed my computers and couldn't figure out how to get them back online, (please note his use of profanity in his response). I was MORE than generous in paying 1 hour in labor for doing nothing for me. When Allan and Leslie left, my original request to block unwanted websites was not accomplished. Allan and Leslie have NEVER done business with Great Western Mortgage Solutions in regards to obtaining real estate financing. He has no idea how good our rates are and what fantastic service we provide. In addition to the lie about non payment, this is definitely libelous. Ed is an angry man that needs to move on, this was a very small service request that he and Leslie were not qualified to handle
Dan
Temecula
CA,United States

 
     
    CONSUMER Comment
Submitted: 2007-04-30 10:56:47
response
     
 


I don't worry about spelling when i have more important work to do. the truth will always prevail. I am sure there are other people who have dealt with Great Western Mortgage and have had similar experiences like I did. If Dan wants to move on then remove your lies and I will consider removing my original report. What comes around goes around and only you and I know the truth. I am not using this website as a way of your lies being spread.

We did the work and all of your problems were your own fault. Next time listen to what people tell you.
edward
murrieta
ca,United States

 
     
    EMPLOYER
Submitted: 2007-05-01 13:24:32
Will Do
     
 


I will gladly remove my blogs immediately if yours are removed. This will save me time and hassle, I am intending to go forward with professional help.
Dan
Temecula
CA,United States

 
     
    CONSUMER Comment
Submitted: 2007-05-02 09:57:48
expect to see gone
     
 


i have removed the comments at this point. One thing I will say is you are a broker and have operated under 5 or more different names and that is very fishy. I will expect to see nothing under the name of leslie's friendly computer services. Understand that nothing was said that couldn't be proven.

L.
edward
murrieta
ca,United States

 
     

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