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I had purchased Bamboo flooring from Lumber Liquidators. I felt disappointed with the material I received from them. I had purchased eight boxes of Bamboo flooring, which are awesome, great. My workman finished with six boxes and my home was looking great. I was very happy. Real story starts when he opened last two boxes whose color was too light and also I noticed that lot number was different too, it was SF-Y1. I contacted Lumber Liquidators and found that many people were facing the same problem. Dealer could not even match the lot number with available stock, so I was left with no option but continued with existing tiles. It gave my home messy look after flooring was done. Never received any back call or email I send then hundred times. Their customer service is hopeless.
I am upset with Lumber Liquidators because I didnt bought flooring on sale, I paid $2.90/sqft. I want my refund or my next step will be to BBB.
Danny
Toano
VA,United States
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