I purchased an entire house full of new appliances from our local Maytag Direct. By full house I mean, waterheater, washing machine, dryer, deepfreeze, refrigerator, sink disposal, dishwasher, and stove.
Out of the 8 products we bought we have now had problems with 6. They had to do repairs on the dryer before we moved in, in December 2005, because upon installation it won't work. They had to repair the seal on the deep freeze, also upon installation and before we moved into the new house. The sink disposal (not grinding) and oven hood had problems in April of 2006. They did the first repair of our refrigerator in May 2006 after we had a full refrigerator of food spoil because it lost its Freon, and finally had to replace the refrigerator in July 2006, when it lost Freon again. We were home and able to save the food this time. We also had the water heater igniter go out, in August 2006. Now in 2006, the igniter has gone out on our stove and even after a HUGE purchase of appliances, and repair of 6 of the 8 of them. Their response to crappy product was that we didn't purchase the "extended warrantee" they were trying to foist on us, so too bad. When trying to speak with their customer service I was told, supervisors don't talk to people and neither does anyone else. Buyer of ANYTHING Maytag is very disappointing. I was of the opinion that Maytag appliance were meant to last decades, only to find that two years is just too much to expect.
Lydia
Newton
Iowa,United States