I'm sorry to hear of your poor experience with your IRA. From what you said, it sounds like you were invested in some form of an annuity (variable or fixed). What you encountered wasn't a scam by MetLife, but in fact the normal surrender fees that are part of all annuity contracts. If you made more than one deposit into your account, each of your deposits had to go though a waiting period ( I think you said 7 years on yours) before it was completely free of surrender penalty.
Your agent made a mistake (intentionally or not) when quoting you that your IRA was free of surrender. When you made additional deposits into your account, he is supposed to let you know if your new money has a surrender fee or not, so you can determine if it makes sense to put more money there. I would suggest that any claims you have should be made against him directly. Advisors have insurance for this sort of thing, so you should be able to get back anything that you were charged. If you work with the other agent that was assigned to you, MetLife may even reverse the charge for you, since you said that your agent made false claims about the surrender charges. Good luck! Rick milwaukee wi,United States
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