Investment Scams 
Report ID:  #55 Submitted:  2006-10-06 07:10:44 Modified:  2007-02-27 13:03:17  
How I got taken by Metlife and its agents on an IRA
Company:  Metlife
Address:  4211 Boy Scout Blvd. (suite 700), Tampa, Fl. 34639, United States


I opened an IRA account here in Tampa,Fl. over 12 years ago. I knew at the time that if I closed it out prior to 7 years I would pay a withdrawal fee. Now in September of this year over 12 years later, I informed my sales rep. Mr. Scott Thomas of Metlife in Tampa I wished to close the account and roll in over to a local banks IRA. We both agreed to the fact that there would be no fee to me, as I had been in it so long. When the check arrived I was amazed to see that Metlife had charged me $815 and called it an early withdrawal fee. When questioned about this Mr. Thomas told me, "well they are charging you for your last couple of years contributions. I had never been disclosed of this fact by him or anyone else at Metlife. Mr. Thomas said he would see what he could do about it, well that was the last time I ever heard from him. I contacted Metlife and their answer was from a Mr. Ken Weaver well I am assigned to your case and that it was spelled out in the account they can charge you a fee for contributions for the last 7 years you make them. So it seems like you are really scammed by Metlife and cant avoid a charge unless you never contribute to the account, and then I bet you they will still have a way to cheat you. I guarantee that they are many others who do not know about the fees they impose on you for your contributions. After all of the scandals Metlife has had and caused I guess I should have been more cautious. I would certainly like to hear from others who have had this type of experience, maybe together we can get some justice, or are they so big they can scam people especially senior citizens. Sincerely David K. Johnson email [*******]

Jdavid

Land-O-Lakes


Submitted: 2006-10-07 13:01:25
How I got taken by Metlife and its agents on an IRA
     
 


Update just found out from the state of Florida my sales rep. has had complaints filed against him before, we are in the process of obtaining these as they are public record.

Jdavid

Land-O-Lakes

 
     
    CONSUMER Comment
Submitted: 2007-02-27 13:03:17
Clarification on your bad experience
     
 


I'm sorry to hear of your poor experience with your IRA. From what you said, it sounds like you were invested in some form of an annuity (variable or fixed). What you encountered wasn't a scam by MetLife, but in fact the normal surrender fees that are part of all annuity contracts. If you made more than one deposit into your account, each of your deposits had to go though a waiting period ( I think you said 7 years on yours) before it was completely free of surrender penalty.

Your agent made a mistake (intentionally or not) when quoting you that your IRA was free of surrender. When you made additional deposits into your account, he is supposed to let you know if your new money has a surrender fee or not, so you can determine if it makes sense to put more money there. I would suggest that any claims you have should be made against him directly. Advisors have insurance for this sort of thing, so you should be able to get back anything that you were charged. If you work with the other agent that was assigned to you, MetLife may even reverse the charge for you, since you said that your agent made false claims about the surrender charges. Good luck!
Rick
milwaukee
wi,United States

 
     

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