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Hotel Scams 
Report ID:  #4060 Submitted:  2007-05-16 06:25:08 Modified:  2007-05-28 07:26:31  
I was never in my life got so much
Company: 
Polynesian Cultural Center  
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Address:  55-370 Kamehameha Hwy, Laie, HI 96762, United States
 


Hey guys and gals! I had been to Hawaii recently with my few friends and my wife. Our trip is remarkable; we enjoyed a lot but the theater and one restaurant really disappointed us. We had been to Polynesian Culture center and everything was done through their website only. We have booked tickets for a show in Imax from polynesia.com they have send us the tickets; as we had no idea about eh show and show timing we reach our destiny with tickets and guess who has become the joker in Imax.we. Their site issued us wrong tickets and we had spent money again for next show. I was never in my life got so much embarrassed. Ok, and then come the second disappointing scene in Alii Luau Feast, here people serving hardly understood English and so I worked with signals. Well, they got some dishes we didn't ask and charged for them even when we didn't even
eat from their plate and returned. I will not recommend this restaurant nor this website which play a role of ugly pig to loot people! Of course I will blame this site only because we planned everything according to website details.
Joel
Laie
HI,United States

     
    EMPLOYEE
Submitted: 2007-05-17 15:08:50
What is Joel talking about? It's not the Polynesian Cultural Center
     
 


Joel From Laie is interesting. Let's look at what he says: He "just came back from Hawaii", but his profile shows that he lives in Laie, which is in Hawaii, which is where the Polynesian Cultural Center is. He doesn't know what he's talking about. He talks about buying tickets to the Imax theater online. Hello, the Imax theater isn't a ticket that needs to be purchased. It's in every ticket with admission. Hello. The website doesn't send out tickets. It just sends a confirmation with the DATE and PACKAGE. Obviously he doesn't know what he's talking about. The site issued him wrong tickets? Sounds like he didn't even buy tickets. He had to pay more for the next show. What does that mean? We don't charge for the Imax. He says he had to "work with signals" to get food. The Alii Luau is a buffet. What kind of signals did he use to have the table staff serve him if he was supposed to get up and get his own food? He said they were charged more for "dishes". We collect no money in the Alii luau for dishes. Once you purchase a ticket, the food is a BUFFET. Obviously this brother doesn't speak english well, which is his first problem. His second problem is that he's lying. His third problem is that if its the PCC website, it's he who can't read. From what I understand, tons of customers buy tickets online at and don't have complaints like his. Did he report it? I think he's just a liar.
Joe
Laie
Hawaii,United States

 
     
    CONSUMER Comment
Submitted: 2007-05-28 07:26:31
"I was never in my life got so much" laughter!!!
     
 


Dear Joel,
I'm sorry to hear that your trip to Laie, Hawaii to Laie, HI wasn't very enjoyable, even though you'd made a long way from home to reach out to the famous polynesian cultural center and didn't get the experience you were paying for...Actually, did you really? We were there last year and everything was fine except for the little rain (which I suppose comes free with any package in Hawaii). Luau was great. The signals that you 'worked' hard with: you actually call 'hula', and if you suck at it - you ain't getting any food...'cause you've got to pick up your a$$ and your plate, or plate and then the rest (order doesn't matter unless you just realized that you're being scammed and pick up a fork) and get the dish that you want: it really is a buffet. I couldn't stop eating: it was so tempting to try every single thing from over there so with every new plate it was getting harder and harder to pick up my own cushion-buns. I don't know about the reasons behind you're blaming the attraction but it seems to me that you're so out of your mind and Hawaii. Good luck to you spending your time wisely and not getting into trouble.
Mary Ann
JACKSONVILLE
FL,United States

 
     

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