As we both are working and have to do over time usually we never get time to clean the house so I appointed this company for a clean up, believe me they are not punctual at all. On this date pro clean came to our house 2.5 hrs late. They then tried to charge us $200 when we were quoted $39 and had a coupon to show. The problem was corrected; however, I am sure many other people have fallen for it. It was used with the bully tactic that they would not get the furniture clean without charging for the extras. I think they don't understand what is cleaning called, if I appoint any one for cleaning then why should any one leave options? They then used our personal equipment to mix unknown chemicals with; this was unknown to us until the tech was leaving. We only caught this on accident because we thought he left his scoop behind, however it was our scoop and is use to make food and coffee with. I have no material safety Data Sheets on this product. My family was in danger of unwillingly consuming unknown Chemicals. At this point I called the person in charge and told her not to process the payment, she assured me they would not, and the manager would call. But no phone calls. On another day some one else called and said we were out of line and if we stopped the payment she would continue to Charge our card even though it was unauthorized. The owner then talked to me and began trying to intimidate me and swearing at me calling me names. I hung up; he then called back twice after I told him not to call my home and did the same. I then checked our account and it had been charged. They are nothing but bundle of cheaters who are minting money from people.
Angelo
New Berlin
Wisconsin,United States