I rented a vehicle from them for 3 days. When I took the vehicle, they didn't put how many miles it had on it when I left in the contract, it was a $99 a day rental. For day, NOT for miles. Upon returning the vehicle, they tried to say that I drove it more than 2000 miles and owed them $1900! When I refused to pay and told them that if they charged it to my bank I would have the payment cancelled, the OWNER began to threaten and curse at me! I was called many different vulgar names including cunt. He made several very crude remarks about me and my husband. He locked my husband and I out of the building and refused to speak to me, saying that he was filing felony charges for nonpayment. He has already taken $800 out of my bank account. This is the most unprofessional, rude, vulgar, and dishonest establishment I have EVER done business with, and I will NEVER return. I have already hired a lawyer and am working on a civil suit. I have also contacted the local news. I highly discourage usage of this company. Enterprise is who I use now, and they are much better!
mcestrada
Phoenix
Arizona,United States