FIRST OFF I WANT TO SAY IAM NOT A HEATING AND COOLING TECH. BY NO MEANS, BUT IAM QUITE HANDY AROUND THE HOUSE. I PURCHASED AND INSTALLED MYSELF A FLAMELOCK L.P. WATER HEATER ABOUT 7/8 MONTHS AGO, I HAVE INSTALLED THESE SUCH APPLIANCES AND OTHERS LIKE IT BEFORE WITH NO PROBLEMS AT ALL , ABOUT 2 WEEKS AGO MY HIGHLY PRICED BRAND NEW STATE OF THE ART WATER HEATER STOPPED HEATTING WATER. I WENT THROUGH ALL THE ROUTINE TROUBLE SHOOTING OF COURSE IT'S THE THERMOLCOUPLE EASY MONEY. GOT THE NEW 1 GOTTER IN AND 2 DAYS LATER DID IT AGAIN, GOT A NEW 1, 5 DAYS LATER DID IT AGAIN. I AM TO THE POINT WERE IM GOING TO TAKE IT OUT AND RETURN IT TO LOWS NEVER TO BUY FROM THEM AGAIN AND VOW NEVER EVER TO BUY A WHIRLPOOL PRODUCT AGAIN. I HAVE READ ALL OVER THE INTERNET OF PEOPLES PROBLEMS WITH THESE WATER HEATERS AND THEY ARE ALL THE SAME JUNK! DONT BOTHER WITH THE CUSTOMER SERVICE THEY GIVE YOU ANOTHER COMPANY TO CALL AND THEY SAY ITS "IMPROPER INSTALLATION" WHAT! INSTANT LOOPHOLE FOR A JUNK PRODUCT.
Diane
Benton Harbor
MI,United States