I purchased two tickets from EXPEDIA; they never delivered any of the tickets in the timely manner. Later they advised me to take the first trip because they would take care of second trip by contacting Dutch Airlines in Europe. However, when I arrived to Europe, I came to know that Dutch Airlines were never contacted by EXPEDIA. I emailed them wasting no time but never answered my email so I talk by phone but they couldn't fix the problem. I am horrid with the techniques EXPEDIA use to lie to their customers to earn money!Before I leave for trip I receive an email stating that EXPEDIA have released all the information to the Dutch Airlines and I have all information needed for another ticket. They have also given me an reference ID number.
Well, when I reach Europe the whole game EXPEDIA playing caught. Dutch Airlines emailed me saying that they approached EXPEDIA for the information needed for issue of tickets along with charges but EXPEDIA never responded for the email. This could only specify that EXPEDIA never contacted Dutch airline or give information needed to issue tickets but deducted the charges from my credit card. My cc company could release only partial money. Be careful when you are dealing with EXPEDIA.
Drew
NA
WA,United States